Why is routine maintenance important for my vehicle?

Routine maintenance keeps your vehicle running efficiently, improves fuel economy, prevents unexpected breakdowns, and extends the lifespan of your car. Regular oil changes, filter replacements, and diagnostics can help identify issues before they become costly repairs.

How often should I bring my car in for maintenance?

We recommend following your manufacturer’s maintenance schedule—typically every 3,000 to 5,000 miles for oil changes and every 6 to 12 months for inspections and other fluid services. However, your driving habits and vehicle type can affect this timing.

Do you service all makes and models?

Yes! Our certified technicians are experienced in servicing all makes and models, both domestic and foreign.

What services are included in routine maintenance?

Routine maintenance includes oil changes, air filter replacements, fluid flushes, tire rotations, and fuel injection cleaning. We also provide check engine light evaluations and diagnostics to keep your vehicle performing at its best.

What happens if I skip regular maintenance?

Skipping maintenance can lead to reduced performance, lower fuel efficiency, and more expensive repairs down the line. Regular care is the best way to protect your investment.

How do I know if my engine or transmission needs attention?

Warning signs include strange noises, leaking fluids, rough shifting, loss of power, or the check engine light turning on. If you notice any of these, bring your vehicle in for diagnostics.

What engine and transmission services do you offer?

We offer engine tune-ups, timing belt replacements, transmission flushes, rebuilds, and repairs for both automatic and manual systems. Our goal is to restore peak performance and smooth operation.

What are signs of suspension or steering problems?

Common symptoms include uneven tire wear, drifting or pulling while driving, vibrations, or a rough ride. We inspect and repair suspension, steering, axles, and CV joints to ensure safety and comfort.

Can you diagnose electrical problems like a dead battery or faulty sensor?

Absolutely. We use advanced computer diagnostics to identify issues with batteries, alternators, starters, power locks, windows, and more—ensuring quick and accurate repairs.

How can I schedule a service appointment?

You can call us or stop by our shop!

True Family Auto - Melrose Park, IL

Our Name Says It All!

About Us

Santiago Torres & John Ogden started True Family Auto Repair in December of 1998 when working out of their North Lake garage got too cold. But seriously, Santiago and John saw a need in the area for a quality auto repair shop with integrity, so they rented a shop, offering general auto repair and truck transport services. Twelve years down the road, Santiago and John decided to go their separate ways. John kept the transport business, and Santiago took the mechanic shop. However, as the mechanic shop had grown significantly, there was a need to move to a larger facility, which Santiago did, to our current location at 1621 N. 31st Avenue in Melrose Park, where we have six bays and a clean, comfortable office with waiting area.

Highlights